SunTripHelp
Help centre › Your team and your account

A guide to Settings

What is in each Settings tab and who can use it.

3 min read

Open Settings from the left bar. You only see the tabs your role allows.

General
Admins
Your company's name, website, country and phone, your main currency, your time zone, and whether you use Leads. New bookings, invoices and payments start in the main currency; each keeps its own, so changing it never converts anything already saved.
TeamInvitations, roles and access. See Invite your team.
Plan & billingYour seats, your plan, your storage, and for Admins the subscription. See Plan and billing.
Language and notificationsYour language (Arabic or English) and which emails you receive. See Email notifications.
Lead form
Admins
Your website form: on or off, what it asks, and who receives the enquiries. See Leads and your website form.
InvoicingYour legal details, TRN and bank details on invoices, VAT for each kind of booking, and the invoice format. Admins change them. See Invoices and payments.
Permissions
Admins
What each role may do, including who can reveal passport numbers and download passport and visa files.
Document types
Admins
Add your agency's own document types to SunTrip's. See Documents.
Import dataAdd many customers and travellers from a spreadsheet. See Import and backup.
Backup
Admins
Download every customer and traveller as one spreadsheet.
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