Your account, your workspace and the free trial

How signing up works, what the free trial is, and what to do if you belong to more than one company.

3 min read

Signing up and signing in

You sign in with your email address and a password you choose. We never see your password. When you create your account we email you a short code to confirm your address.

Your company workspace

A workspace is your company's own space in SunTrip. The person who requests it becomes its first Admin. You are asked for your name, company name, country, phone number and currency. We review and set up new workspaces, and email you when yours is ready, usually within a few minutes. Until then the sign-in screen tells you that the workspace is being prepared.

If a colleague invited you

Press Accept invitation in the email. SunTrip opens your invitation: choose Create my account if you are new to SunTrip, or I already have an account. Use the email address the invitation was sent to. You go straight into their company; you do not request a workspace of your own.

The free trial

New workspaces start with a free trial. No card is needed. A banner at the top shows how many days are left. When the trial ends, sign-in pauses until an Admin subscribes. See Plan and billing.

More than one company

If you belong to several companies, SunTrip asks which one to open after you sign in. Use the Switch button in the left bar to change company at any time.

Your company's name and details

Your company's name appears at the top of every screen so everyone knows whose workspace they are in. Admins can change the name, website, country and phone under Settings, General.