SunTripHelp
Help centre › Using SunTrip every day

The dashboard and alerts

Your week at a glance, the alerts bell, and the morning email.

3 min read

Home is your dashboard. It shows the agency's week, worked out in your company's time zone (Settings, General).

The figures

Departures todayConfirmed flights and services starting today.
Urgent or overdue tasksOpen tasks marked Urgent, and tasks past their due time.
Draft bookingsBookings still being put together.
Passports and documents expiringExpired, or expiring within 90 days.

The next 7 days

Day by day: flights (at the local time of each airport, as on the ticket), hotel check-ins and check-outs, transfers and other services, and tasks due. Drafts are marked. Press any line to open it.

Coming up, drafts and recent activity

Confirmed bookings in the next 30 days, drafts to review, and what your team did in the last two weeks. Passport reveals and passport or visa downloads appear in the activity only for Admins.

The alerts bell

The bell at the top shows what is yours: departures tomorrow for bookings you are responsible for, your tasks due or overdue, and passports and documents expiring for customers you coordinate (or, when a customer has no coordinator or owner, for the Admins). Press the cross to dismiss one: it is hidden for you only.

Tip The same things come in one morning email at 08:00, only when something reaches a step that day. Switch it off under Settings, Language and notifications.
Did this answer your question? If not, write to info@sunbirdit.com and tell us what you were looking for. We read every message.