Passports and privacy

Why passport numbers are hidden, who can reveal them, and expiry reminders.

3 min read

Passport numbers are sensitive, so SunTrip keeps them out of sight.

Hidden by default, for everyone

Everywhere in SunTrip a passport number shows only its last three characters, like •••••567, whatever your role.

Reveal

People whose role has View passport and ID details see a Reveal button on the traveller's profile. Each reveal is recorded in your company's history: who looked, at which traveller, and when. The same permission is needed to enter or change a passport number (press Change), and to download passport and visa files (see Documents).

By default Admins, Managers and Members have this permission and Viewers do not. An Admin can change that under Settings, Permissions.

Expiring passports

A passport is flagged Expires soon within 90 days of its expiry date, and Expired after it. Expired passports are kept, not deleted, so you can see when a renewal is needed. The dashboard counts the passports that need attention, and the Passport expiring box on the Travellers page lists them.