Your travel business, organized.
Enquiries and customers, passports and visas, bookings and trips, WhatsApp messages and invoices: everything your agency handles, in one calm place your whole team shares, in Arabic or English. For agencies across the Gulf, the Arab world and beyond.
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Working from spreadsheets today?Bring your customers with youTravel work lives in too many places: a spreadsheet of customers, a folder of passport scans, booking references in chat threads and invoices in a word processor. SunTrip brings it together, and reminds you before something expires.
Who is travelling, on which flight, with which reference, and who promised what.
A passport that expires next month, a visa that ran out, found at the airport.
Copying prices from bookings, working out VAT, and keeping track of who has paid.
One place for every customer, traveller, booking and invoice, with your team working from the same page.
A made-up agency, Falcon Travel, with its customers, trips and invoices.
Every feature earns its place by being something travel teams use every single week.
Flights leg by leg in local time, hotels, transfers, visas, insurance, tours and cruises, each with its own form, grouped into trips with a booking number.
Passport and expiry, preferences, loyalty numbers, bookings, documents, tasks and a log of every call and message.
Keep passport scans, visas and tickets with their expiry dates, flagged well before they run out.
Invite people by email and decide who can see passports, costs and invoices.
One email each morning: tomorrow's departures, tasks due, and passports and documents about to expire.
Open SunTrip in the browser on any phone: check today's departures, find a traveller or look up a booking reference on the way to a meeting. There is nothing to install.
Tax invoices with VAT on each line, payments and credit notes, sealed once issued. Ready to connect the accredited e-invoicing provider you choose.
Download a backup of your customers and travellers whenever you like. Keep your own copy of anything important.
Your own enquiry form brings new travellers in, SunTrip reminds you to follow up, and booking confirmations and reminders are written for you, ready to send from your own WhatsApp.
In English and Arabic. Share the link on Instagram and WhatsApp, or paste it into your website. Spam is kept out, and visitors agree to be contacted.
From the form, WhatsApp, Instagram, a call or a walk-in. Set a follow-up date and it is in your morning email. When they say yes, make them a customer in one press.
A WhatsApp button beside every mobile number. On a booking, one press writes the confirmation or the reminder for you, in English or Arabic. You check it and send it from your own number.
The whole app in clear Arabic, laid out right to left, with a typeface made for Arabic. Each person on your team chooses Arabic or English for themselves, so a mixed team works side by side.
You do not have to type everyone in again. Copy your customers and travellers into our simple template, and SunTrip checks every row before it adds a thing.
One row per traveller, with their customer on the row. It comes with an example.
Names, contact details, passports and expiry dates, preferences and loyalty numbers.
SunTrip reads every row first and shows exactly what to fix. When it is all clean, one click adds everything.
Use your email and a password you choose. It takes a minute.
Tell us your agency's name. We get your workspace ready, usually within a few minutes.
Add your first customer and booking or import them from a spreadsheet, and bring your colleagues in.
One price per user, paid monthly or annually. Every feature, for every member of your team.
Pay monthly or annually. Cancel any time and keep access to the end of the period you have paid for. Payments are not refunded; see the refund and cancellation policy.
Each agency works in its own separate workspace, with access set by your Admin.
Only the roles you allow can reveal a number or download a passport file, and each time is recorded.
Download a backup of your customers and travellers any time. Uploaded files are not included.
Can't find your answer? Write to info@sunbirdit.com and a real person will reply.
Travel agencies and travel management teams, from one person to a busy office: anyone who books flights, hotels, visas and tours for companies, families or individual travellers and wants it all in one place instead of spreadsheets and chat threads.
No. You keep booking the way you do today, with your suppliers and systems. SunTrip is where you record each booking, its travellers, references, documents and price, so your whole team knows the full story of every trip and nothing is forgotten.
Yes. Download the SunTrip template, copy your customers and travellers into it and upload it. SunTrip checks every row before it adds anything and tells you in plain words what to fix, with the row number. It is safe to upload the same file twice: anything already there is skipped, never doubled.
Passport numbers are hidden on every screen. Only roles your Admin allows can reveal a number or download a passport or visa file, and each reveal and download is recorded with who did it and when.
No. SunTrip is for agencies across the Gulf, the Arab world and beyond. It works with every Arab currency and the major world ones, 55 in all, and each booking and invoice keeps its own currency. If you are not registered for VAT, you simply issue plain invoices.
Invoices follow your VAT settings: tax invoices with your TRN and VAT on each line if you are registered, plain invoices if you are not. Issued invoices are numbered and sealed, and corrected with credit notes. UAE e-invoicing is coming: you will connect your own accredited e-invoicing provider, whom you choose and pay directly.
You start with a free trial, with no card. After that it is one simple price per user, paid monthly or annually, with everything included.
Yes, you can cancel whenever you like from Settings, and everyone keeps working until the end of the month or year you have paid for. Payments are not refunded and unused time or seats are not credited. If we ever charge you by mistake, we put it right. The full details are in our refund and cancellation policy.
Switch it on in Settings and you get your own enquiry form, in English and Arabic. Share its link on Instagram, in your WhatsApp profile or in an email, or paste a short snippet into your own website. Each enquiry arrives in Leads with the destination, dates and number of travellers, and you get an email. The form is protected against spam, and it asks the visitor for permission to contact them.
There is a WhatsApp button beside every mobile number. On a booking, press Send on WhatsApp and SunTrip writes the confirmation or the reminder for you, in English or Arabic, with the flight, hotel and your reference. WhatsApp opens with the message ready, and you check it and press send from your own WhatsApp number. Nothing is sent without you, and each message is noted on the booking.
Yes. Each person chooses Arabic or English for themselves, and in Arabic the whole app reads right to left: every screen, message and the first-time tour. Your Admins can also make your emails and invoices bilingual, with the Arabic first and the English below it, or keep them English only. The Help centre and our legal pages are in English.
Yes. Invite colleagues by email and give each person a role: Admin, Manager, Member or Viewer. Admins decide who can see and change what, including who sees passport details, costs and invoices.
Yes. SunTrip works in the browser on any phone, tablet or computer, so there is nothing to install.
Each agency works in its own separate workspace, people sign in with their own email and password, and Admins control who can see and do what. You can download a backup of your customers and travellers from Settings whenever you like. Like any online service, we cannot promise that information will never be lost, damaged or accessed without permission, so please keep your own copy of anything important. The details are in our Privacy policy and Terms of service.
Create your free account in a minute and add your first customer today. 55 currencies, nothing to install.